Perknox Open store

Policy summary

Refund and delivery policy, in plain English

Most eligible orders are reviewed within 24 hours. If an eligible order cannot be fulfilled within 72 hours, the buyer may request a full refund before delivery. Successful activation has a limited seven-day delivery warranty for reversals attributable to Perknox’s delivery.

Before delivery

If the submitted account is confirmed ineligible or Perknox cannot complete the order, Perknox offers a full refund. An eligible order that remains unfulfilled after 72 hours can also be refunded at the buyer’s request before delivery.

When delivery is complete

Delivery is complete when the purchased subscription has been successfully applied to the submitted X account. After successful delivery, the order is non-refundable except where required by law or covered by the limited delivery warranty.

Seven-day delivery warranty

If activation is reversed within seven days for a reason attributable to Perknox’s delivery, contact support with the order number. After verification, Perknox will re-fulfill the remaining service or issue an appropriate refund.

Exclusions

The warranty does not cover X account suspension or enforcement, buyer-requested account changes, loss of account access, an incorrect username supplied by the buyer, or changes to X features and policies.

Controlling document: This page is a readable summary. The Terms of Service published at the time of purchase control the order.

Clear answers

Frequently asked questions

What if my account is ineligible before delivery?

If the submitted account is confirmed ineligible before delivery, or Perknox cannot complete the order, Perknox offers a full refund.

What if an eligible order is still not fulfilled after 72 hours?

The buyer may request a full refund before delivery.

What is covered for seven days after delivery?

A reversal within seven days that is attributable to Perknox’s delivery is investigated and may be resolved through re-fulfillment of the remaining service or an appropriate refund.

What is not covered by the delivery warranty?

It does not cover X suspension or enforcement, buyer-requested account changes, loss of account access, an incorrect submitted username, or changes to X features and policies.